Cloud PBX · Unified Communications
Grandstream CloudUCM
A scalable and secure cloud PBX with high-end collaboration features — voice, video, meetings, chat, and Wave soft clients on one platform. Up to 200 users and 64 concurrent calls. Supplied and supported in Zimbabwe by Vectraops.
- Comprehensive unified communication and collaboration features
- Supports up to 200 users and up to 64 concurrent calls
- Built-in audio, video, and web meeting platform; supports desktop, mobile devices, and SIP endpoints
- Wave app for mobile, desktop, and web — communicate from anywhere on any device
- Compatible with GDMS for cloud setup, provisioning, management, and monitoring
- Built-in free SBC services protect CloudUCM systems from external attacks
- Instant messaging, screen sharing, whiteboard, file sharing, recording, and meeting assistant
- Customer service platforms including WhatsApp, Telegram, and built-in live chat
- Advanced security and encryption; AWS provides 99.99% service guarantee
- Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive, and more
Calling, Meeting, and Messaging – All in One Place
CloudUCM is a cloud PBX with comprehensive unified communication and collaboration features so Zimbabwean teams can work from anywhere on nearly any device — SIP endpoints, Wave desktop/mobile, or the web.
Scalability
Scale users, storage, and capacity without buying extra on-site equipment. Grow your PBX as your business grows — ideal for multi-site offices, hotels, and NGOs across Zimbabwe.
Enterprise-Grade Security and Reliability
Built-in SBC, advanced encryption, and AWS-hosted reliability (99.99% service guarantee) keep calls and data protected — with resilience against local power and premises outages.
Work From Anywhere
Build your business communication system in the cloud to eliminate traditional barriers and expand your office to wherever your employees are — Harare HQ, branch sites, or remote staff.
Ideal for Any Business
CloudUCM supports a wide variety of deployments with customisation, integrations, and expansions so it can suit SMBs, hospitality, clinics, schools, and larger organisations.
Use Anywhere on Earth
CloudUCM runs on a globally distributed architecture using Amazon Web Services, with data centres worldwide — so your team can connect reliably from anywhere.
Easy Deployment and Management
Provision and manage CloudUCM alongside Grandstream endpoints through GDMS — zero-touch friendly for MSPs and multi-site businesses that need centralised oversight.
Grandstream Device Management System
GDMS provides a free centralised interface to provision, manage, monitor, and troubleshoot Grandstream products — including CloudUCM setup, device and account management, configuration, firmware upgrades, alarms, and site-level analytics. Security features include TLS encryption, two-factor login, and two-way certificate verification. Sign up at gdms.cloud. Purchase and plan details are also available via myucm.cloud; Vectraops can help you size and deploy in Zimbabwe.
CloudUCM & UCM6300 Related Products
Get Free Consultancy, or request a CloudUCM quote. Prefer on-prem? See related UCM6300 Series IP PBX models below.
Grandstream UCM Cloud Business
GS-UCM-CLOUD-BUS
Grandstream UCM Cloud Extra 200 Extensions
GS-UCM-CLOUD-200EXT
Grandstream UCM Cloud Plus
GS-UCM-CLOUD-PLUS
Grandstream UCM Cloud Pro
GS-UCM-CLOUD-PRO
Grandstream UCM Cloud Small Business Value Upgrade
GS-UCM-CLOUD-VALUE
Grandstream UCM Cloud SOHO
GS-UCM-CLOUD-SOHO
Grandstream UCM Cloud Startup
GS-UCM-CLOUD-START
Grandstream IP PBX with 2 FXS and 2 FXO ports
GS-UCM6302A
Grandstream VoIP PBX - 1x FXS, 1x FXO
GS-UCM6301
Grandstream VoIP PBX - No Video Support - 8x FXS and 8x FXO
GS-UCM6308A
Grandstream VoIP PBX
GS-UCM6300A
Grandstream VoIP PBX - No Video Support - 4x FXS and 4x FXO
GS-UCM6304AFrequently Asked Questions
What is Grandstream CloudUCM?
CloudUCM is a scalable, secure cloud PBX that unifies voice, video, meetings, chat, and Wave soft clients. It supports up to 200 users and 64 concurrent calls, with built-in SBC security and AWS-hosted reliability. Vectraops supplies and supports CloudUCM deployments in Zimbabwe.
CloudUCM vs UCM6300 Series — which should I choose?
Choose CloudUCM when you want a hosted PBX without on-site servers and need easy remote scale. Choose UCM6300 Series when you prefer on-prem control, higher concurrent-call capacity, or local appliance ownership. Contact Vectraops for a recommendation based on extension count and sites.
Can Vectraops set up CloudUCM in Harare?
Yes. Vectraops is a Grandstream partner serving Zimbabwe. Contact our Harare team for plan sizing, SIP trunk guidance, Wave client rollout, and endpoint provisioning via GDMS.
How is CloudUCM managed?
CloudUCM is compatible with Grandstream Device Management System (GDMS) for cloud setup, provisioning, management, and monitoring. Plans and purchasing are also available via myucm.cloud.
Where can I get the official datasheet?
Download the English CloudUCM datasheet from this page. Vectraops hosts the PDF on our site so you do not need to leave for product specs.
Deploy CloudUCM with Vectraops
We help Zimbabwean offices, hotels, clinics, and schools choose between cloud PBX and on-prem UCM, integrate SIP trunks, and pair Wave soft clients with Grandstream endpoints.